What types of Internet poker room games are available?

There is a great variety of games to choose from. We offer Hold'em, Omaha, Omaha Hi-Lo, Seven Card Stud and an assortment of tournaments.

I'd like to start playing now. What's the fastest way to get in on a game now?

Simply download the free software. From the lobby, go to any table and select a seat. You will then be given the option to create a new account. Fill out the brief form and you will be ready to play!

Can I try the Internet poker room games out before depositing?

Of course! Download and install the software. When you open the poker room you will find a menu listing "Play for Fun" and "Real Money" games. Try out your favorite game and when you're ready to take the next step, visit the "Cashier" Section.

What if I just wanted to try out the games for free?

To start with Fun Poker, you are only required to enter your Name, City and E-mail Address. In less than a minute, you'll be at a table playing against poker players from all over the world. A unique and exciting experience.

Is Fun Poker really free and can I play right now?

Yes, it's absolutely free! Simply download our application and you'll be playing in minutes! Once you gain the confidence you need, you may want to join in on our lower limit games. It's your choice to play for fun or for cash and you move at your own pace!

How many play chips do you get with Fun Poker?

All new players receive 10,000 Fun Poker chips. If you run out of Fun Poker chips, you can get 5,000 more by clicking on the "Get More Chips" button in the cashier area.

How do I select the type of poker game and which table I want to sit at?

In the lobby, click the game you want to play. Once in that game lobby, double click on the table you want to play on or observe. Click on an empty seat and decide what amount you want to play with and you're set to get in on the action.

What do I do if the game freezes or the Internet disconnects?

If you are disconnected during a hand, the software will automatically attempt to reconnect you to the Internet and return you to your table. If you return in the allotted time, you will find yourself still in your same seat with the other players waiting for you to continue the hand as if you had never left. If you return after the allotted time limit, the software will have put you "all-in" and, through our hand history function, you will be able to see what happened on the hand that got frozen. If your hand was a winning hand, you win the main pot of that game.

What happens to my hand if I get disconnected and I cannot return back in time?

If you do not return in time, you will automatically be all-in. Each player is granted a specific number of all-ins per day to protect his or her hands, in the event of disconnections. If you have already used your daily all-ins and do not return to the table in time, then your hand will automatically be folded. We do not suggest playing if you've used all your allotted all-ins for that day. We suggest paging the Host and advising him of the situation so that he can make a decision regarding resetting your all-ins for that session. On play money tables, you have an unlimited number of all-ins.

The server crashed in the middle of a hand. What happens when a hand is restarted? What happens to my money?

Transactions are posted to players' accounts at the completion of every hand. If a hand is not completed for any reason, then all players' accounts are restored to what they were at the beginning of the hand. All bets are off and a new hand is dealt.

If I want to leave the game for a short break but not quit the game, can I do this? What happens to my money?

Simply click the "Sit Out" option on your screen. Your money will remain on the table until you return. Out of consideration for the other players, however, please get back to the game as quickly as possible. Our software is configured to remove you from the table after 15 minutes of inactivity. If you miss this deadline, you can come back to the same table as long as there are seats available to play. On Hold'em and Omaha, you will be required to post a Big Blind if you decide to join the game immediately. You will also have a choice to wait for the big blind as well.

How does the wait list feature work when a table is full?

If a table you select is currently full, press the "Join Waiting List" button and you will be added to the wait list. The lobby screen will show you where you are on the list. For example: "4 of 5" means that you are fourth on the list of the five people that are waiting. When a seat becomes available, you will automatically be summoned.

If my desired table is empty, can I sit down?

We suggest you do. It is our goal to have you play the game you want to play. Chances are, you'll be able to get your desired game going, even if you're the first one to take a seat. Other players will most likely arrive shortly.

What does Avg. Pot and Plrs/Flp in the Lobby mean?

Avg. Pot is the average pot size for the last 20 hands. Plrs/Flp is the percentage of players, averaged over the last 20 hands, who "see the flop".

How do I know how much money is in the pot?

The chips are clearly stacked and can be easily read. In addition to chip display you will see a small box with the amount of the pot written in it.

What does "game number" mean?

Every hand played is given a unique game number. This game number (also known as "hand number") can be used when requesting player hand histories, or when there is a problem with a specific game that you would like to review or report. If there is ever a question or a problem with a particular game, note the game number and reference it when contacting us. If you missed the game number and the next game has already started, check under "previous game" at the top right corner of screen.

How do I get my hand histories?

You can get access to the hand histories from the Host menu in the Lobby. Just click on Host and select "Request Hand History".

I keep getting disconnected or frozen. What can be done?

This is normally caused by Internet conditions beyond our control, having to do with your Internet service provider. We can suggest using an alternate provider if you have one. An inconsistent Internet connection can be caused by any number of things, and is difficult to diagnose at times. This problem may also be caused by slow dial-up connections. Our technicians may be able to suggest ways in which you can improve your connection, and thereby improve the game performance for you.

In an emergency, such as if I need to call a Host or the game has locked up for everyone at the table, how do I contact someone for an immediate response?

On the Host Menu screen, you will see an option for "Private Chat". This notifies a Host that you need immediate attention and he/she will be right with you via private messaging.

How does the chop blinds option work?

To chop the blinds means simply to return the blinds to the players who posted them and move on to the next hand, if nobody calls the blind. To activate this option, click on the Chop Button next to the chat box on the lower left corner of the poker room screen.

How does the straddle work?

In flop games, the player to the immediate left of the big blind can straddle if he so wishes. A straddle is a live blind bet of double the big blind. It does not count as a raise.

How do I change my password?

Visit the poker room lobby and select "Host" then "Change Password." The screen will ask you to enter a new password that you would like to use (enter your new password TWICE to confirm). Remember to keep your password confidential and change it regularly as an added security measure.

How do I change my nickname?

We discourage nickname changes, as this is the only way in which players can identify each other in the virtual card room. If you have a compelling reason to change your nickname, you must e-mail your request to the general manager for consideration. Again, we discourage changing nicknames.

How do I update my personal information?

Please send us an e-mail with the request for change and we will update this information for you accordingly.

What are your chat rules?

Certain forms and topics of chat are not allowed on Raiseandfold. Players engaging in offensive chat will be subject to a chat warning or a revocation of their chat privileges. Chat that is not permitted on Raiseandfold includes (but is not limited to):

Profanity: We do not permit profane, vulgar, racist or abusive/insulting chat in our games. The language filter will asterisked out the majority of profane words. A filtered word is one that has been deemed unacceptable on our poker site. Players attempting to bypass the filter may also be subject to a warning or revocation.

Begging/Solicitation: We do not permit players to beg or panhandle for money. No solicitation is permitted in any poker game at any time. There are facilities in place to prevent many instances of solicitation. If a player is violating these terms, please e-mail support with the chat showing the violation. Please include the table name and time of the violation.

Flooding: The sending of multiple and frequent messages to the chat window in order to drown out legitimate chat is forbidden.

Non-English chat: We are aware that our players are from around the world, and that for many of them English is not their first language. However, at this time our policy is that English is the only language allowed to be used in the game chat.